Community Service Quality Engineering Laboratory, Department of Industrial Engineering, will be held on Saturday, February 26, 2022, at 09.30 -12.30 WIB via Zoom Meeting. The event was attended by Micro, Small and Medium Enterprises of Depok City. This event is in collaboration with the Regional Government of Depok City

Interviewees:

1. Dr. Ir. Tri Wulandari SD, MM
   Material 1: Introduction to Customer Satisfaction
2. Drs. Johnson Saragih,MT
   Material 2: Measurement of Customer Satisfaction
3. Idriwal Mayusda, ST, MT and Debbie Kemala Sari, ST, MT, MBA
   Material 3: Marketing Digitization
4. Dr. Rina Fitriana, ST, MM, IPM & Ratna Mira Yojana, ST, MT
   Material 4: Food Safety
5. Dr. Dedy Sugiarto, SSi, MM
   Material 5: Quality Management

Moderator: Indah Permata Sari, Spd,MSi

The event was opened by the Head of the Department, Dr. Rina Fitriana, ST, MM and the Head of Cooperatives and Micro Enterprises of the Depok City Government, Nani Zara, ST, MA, MSE.

Hopefully this event can increase the knowledge of MSMEs and increase collaboration between the Depok Government, MSMEs and Universities

Video of the event can be seen on YouTube: https://youtu.be/HmhnQL9uuK4